Call Agent AI – Voice & Chat Assistant - Complete Description
Category: Development • Platform: WordPress Plugins
Call Agent AI brings the power of AI-driven voice calls and chat conversations to your WordPress website. With this plugin, your visitors can interact with your custom AI assistant through real-time voice calls or text chat.
Features
- Real-time Voice Calls – Let visitors talk to your AI assistant directly from your website
- Text Chat – Provide a familiar chat interface for text-based conversations
- Customizable Assistant – Configure your AI’s personality, knowledge base, and responses
- Multiple Placement Options – Choose where the widget appears (bottom-right, bottom-left, top-right, top-left)
- Shortcode Support – Embed the widget anywhere using shortcodes
- Widget Support – Add to sidebars and widget areas
- Mobile Responsive – Works seamlessly on all devices
- Analytics Dashboard – Track all conversations in your CallAgentAI dashboard
How It Works
- Sign up for a free account at Call Agent AI
- Create and configure your AI assistant
- Generate an API token
- Install this plugin and enter your credentials
- Your AI assistant is now live on your site!
Use Cases
- Customer Support – Provide 24/7 automated customer service
- Lead Generation – Qualify leads and collect contact information
- FAQ Automation – Answer common questions automatically
- Appointment Booking – Help visitors schedule appointments
- Product Recommendations – Guide customers to the right products
Requirements
- A Call Agent AI account (free trial available)
- An active AI assistant
- API token from your CallAgentAI dashboard
Usage
Basic Usage
Once configured, the widget will automatically appear on all pages of your site based on your position setting.
Shortcode Usage
Add the widget to specific pages or posts:
[callagai_widget]
Use custom settings per page:
[callagai_widget api_token="your-token" assistant_id="your-assistant-id" position="bottom-right"]
Widget Usage
- Go to Appearance > Widgets
- Drag “Call Agent AI” widget to your desired widget area
- Configure the widget settings (or leave empty to use global settings)
- Save
Support
For support, please visit:
* Documentation: https://callagentai.gitbook.io/docs/
* Email: accounts@callagentai.com
* Dashboard: https://admin.callagentai.com
Privacy
This plugin connects to Call Agent AI servers to provide AI conversation functionality. When users interact with the widget:
* Audio/text data is transmitted to CallAgentAI servers for processing
* Conversations are stored for analytics and improvement
* No personal data is collected without user consent
* All data transmission is encrypted via HTTPS/WSS
For more information, see:
* CallAgentAI Privacy Policy
* CallAgentAI Terms of Service
Third-Party Services
This plugin relies on CallAgentAI, an external AI service, to provide voice call and chat functionality.
Service Provider: Call Agent AI
Website: https://callagentai.com
Dashboard: https://admin.callagentai.com
What data is sent:
* Audio data during voice calls
* Text messages during chat conversations
* Your API token and Assistant ID for authentication
Legal Documents:
* Terms of Service: https://callagentai.com/ai-terms-and-conditions
* Privacy Policy: https://callagentai.com/data-privacy-policies
